Last updated: 22 September 2025
Our Ebbsfleet (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled responsibly. This privacy policy explains how we collect, use, and protect your information when you use our website [web address].
1. Who We Are
Our website address is: [web address].
2. Information We Collect
We may collect and process the following information:
- Information you provide directly
- When you sign up for newsletters, complete forms, or contact us.
- Examples: name, email address, phone number, organisation details.
- Technical and usage information
- IP address, browser type, device information, pages viewed, and how you interact with the Website.
- Collected automatically through cookies, analytics tools (e.g. Google Analytics), and spam detection services.
- Social media interactions
- If you connect with us via Facebook, Instagram, or other platforms, those sites may share certain information with us depending on your privacy settings.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide community updates.
- Send newsletters or updates (only if you’ve opted in).
- Monitor and improve website performance through analytics.
- Ensure content is relevant and user-friendly.
- Detect and prevent spam or unauthorised use of the site.
- Comply with legal obligations.
We do not use your personal data for automated decision-making or profiling.
4. Cookies
Our website uses cookies to improve user experience and provide functionality. Examples include:
- Convenience cookies: If you leave a comment, you may opt to save your name, email, and website in cookies so you don’t need to re-enter them later. These last for one year.
- Analytics cookies: We use Google Analytics to help us understand how visitors use our site.
You can manage or disable cookies in your browser settings, but some site features may not function properly without them.
5. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content behaves exactly as if you visited the third-party website.
These websites may collect data about you, use cookies, and track your interactions if you are logged in to those services.
6. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
- Service providers (e.g. website hosting, analytics, email newsletter providers) who process data securely on our behalf.
- Authorities or regulators if required to do so by law.
If you request a password reset, your IP address will be included in the reset email.
7. Data Storage & Security
- Personal data is stored securely within the UK or the EEA.
- If data is transferred outside the EEA (e.g. by Google or Mailchimp), safeguards such as Standard Contractual Clauses are in place.
- We use appropriate technical and organisational measures to protect your data, but no online system is 100% secure.
8. How Long We Retain Your Data
- Contact form enquiries: Retained for up to 12 months.
- Newsletter subscriptions: Retained until you unsubscribe.
- Analytics data: Retained in line with Google’s standard policy.
9. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections or deletion of your data.
- Withdraw consent to marketing emails at any time.
- Restrict or object to certain processing.
- Request a copy or transfer of your data.
If you have an account on this site or have left comments, you may also request an exported file of your personal data.
To exercise your rights, please contact us at [insert contact email].
10. Where Your Data is Sent
- Visitor comments may be checked through an automated spam detection service.
- Analytics and some email services may transfer data outside the UK/EEA with safeguards in place.
11. Third-Party Links
Our website may include links to external websites and social media pages. We are not responsible for the privacy practices or content of those sites.
12. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be published on this page with a revised “last updated” date.
13. Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact us:
Our Ebbsfleet
Email: [Insert Contact Email]
Address: [Insert Business/Community Address]